Let your callers connect with you at zero cost

IVR

Interactive Voice Response short form IVR is a cloud based menu system that allows identification, routing and segmentation of callers to the most suitable agent.
IVR is a convenient option to help lower the operating costs and increase the efficiency in an organization.

Why IVR is must for a business:

Response time: An IVR system should respond quickly; sound crisp and expedite the process. Customer feedback channel: IVR systems collect customer interaction data from the conception of a call. This can help a business identify user behaviors and requirements. An IVR should be able to integrate entertainment, education and sales initiatives. Features like real-time messaging and call-monitoring brings real value for business.

Toll Free

With a toll free number starting 1800, all your customers can call your business for free. The cost for a toll free call is borne by the called party, which is the toll-free subscriber, and not the calling party (your customers). With a toll free number to call your business, your customers can now reach you more conveniently. You can track calls,call recording , followup, Web based UI Manage everything online, anytime, anywhere with just one click.

OBD

OBD Service is a simplified and hassle-free outbound dialer solution delivered over a cloud platform. A user-friendly service that is scalable and easy to use that allows you to run your operations without the need to invest in expensive hardware and software solutions at your premise. Outbound Dialer Service is a great tool for overcoming language and literacy barriers. All you require is to pre-record your voice clip and upload it to our platform for further broadcast. This inexpensive way of broadcasting Voice in India can prove to generate more prominent results as it brings a personal touch to your communication and helps improving & strengthening relationship with your customers. Voice Call Campaign is widely used for Lead generation, Event Notifications, Political Campaign Promotions, Voter Registration, Vote eminders, Fund Raising, Service Reminders, Product Promotions, Announcements, Give reminders like EMI, Insurance premium, Event Notification , Marketing Products & Services, Meeting alerts, Wake Up Calls, Stock Alerts, Medicine Reminders etc.

Key product features

Call tracking

Get a track of all the calls on your toll-free number. Follow up with the ones you have missed and get more business.

Instant response

Make yourself available 24*7 for your all customers by setting up an IVR. Build a strong customer relationship by being approachable whenever they require.

Analytical reports

Analyse the details of the calls on your toll-free number. Get reports of your business call traffic using SMS and emails.

Call recording

Record calls for training and quality purpose. Listen to calls and understand client requirement for better service delivery.

Online management

Manage everything online, anytime, anywhere and take advantage of extensive CRM for calls with your employees.

Remarketing

Reconnect with your callers based on their call attributes creating customized SMS and Facebook Ad Campaigns.